Cumberland University What Does ISO Certification Signify Discussion Questions

Description

Information Systems for Business and Beyond Questions:

Chapter 8- study questions 1-10, Exercise 1, 2, & 3

Questions:

1. What does the term business process mean?

2. What are three examples of business process from a job you

have had or an organization you have observed?

3. What is the value in documenting a business process?

4. What is an ERP system? How does an ERP system enforce best

practices for an organization?

186 | Information Systems for Business and Beyond (2019)

5. What is one of the criticisms of ERP systems?

6. What is business process re-engineering? How is it different

from incrementally improving a process?

7. Why did BPR get a bad name?

8. List the guidelines for redesigning a business process.

9. What is business process management? What role does it play

in allowing a company to differentiate itself?

10. What does ISO certification signify?

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