You are working with clients for a new opt-in email process on their existing website. They wish to allow customers to “opt in” to receiving emails from them and you are designing the screen(s) and database(s) or files they need to store the information they collect from the customers.  (Note: you do not actually have to design the screens or databases!)

For this week’s discussion:

Please draft up ten (10) interview questions that you might ask the clients about the project, to give you a better idea of what they want. Be sure to include close-ended questions, a couple open-ended questions, and at least one probing question.  You will need to read your textbook and/or do some research on the internet about effective interview questions and techniques.  

Make your original posting of ten interview questions with a brief introductory statement that you would make to your client (for example, “Hello Mrs. ____, let’s start out our analysis……etc).

• You have complete leeway as to the questions themselves but make sure they’re relevant to a new project of allowing customers to opt-in on their website with their email address, and that they would get you started on your analysis.

Guidelines and Points:

Make your original posting within four days and all peer postings by next class at 11:55 p.m.

Original posting is worth up to 10 points.

• Collectively your peer postings are worth up to 10 points as well.

See the rubric below for details.

• Note: Need to respond to two posts :1-
  Hello Mr. Johnson. I would like to know a few questions about letting your customers be able to “opt in” and receive emails in this upcoming project of yours.

  1. How much time and effort will be spent on this project?

  2. Will there be a testing phase for this project?

  3. How many customers do you think will use this “opt in” for emails?

  4. How long do you think it’ll take to finish the project?

  5. How much money will be spent going towards this project?

  6. What problems do you think you’ll run into during this project?

  7. Where on the website will be the way to “opt into” the new email process?

  8. Will there be a way for the people who are on the old email process to get into the new one?

  9. What days will the be the days where server maintenance will happen?

  10. Will there be a way to use your phone number to “opt into” the email?

2-
Hello Mr. Fox, I would like to ask a few questions about the upcoming project to have customers opt in for emails.1.       How much money is going to be spent on the project?2.       About how long are you expecting this project to take?3.       How is information being sent out to customers currently?4.       If so, will the customers be taken off the old way and added to the email list?5.       Where on the website would you like the opt in information to go?6.       What would you like to have the opt in information to say?7.       How often would you like the screen and project maintenance plan?8.       How useful do you think this project will be to your customers?9.       Would you like to add contact information if the customers have any questions about the opt in?10.   Is there any other questions or issues you would like to talk about?

Grading Rubric For Discussions:

ORIGINAL POST – 10 POINTSContent: Up to 7 pointsExcellent:  7 pointsGood:  5 – 6  pointsNeeds Work:  2 – 4  pointsPoor:  0 – 1 points Addresses all parts of the assignment; is substantive and thoughtful in nature; uses outside examples or text/lecture examples; well organized and professional.Meets most of “Excellent” rating but lacking in one area, such as substance, outside examples, lack of organization or lack of professionalism.Meets some of “Excellent” rating but lacking in two or more areas, such as substance, outside examples, lack of organization or lack of professionalism.Meets none of the “Excellent” rating criteria adequately; may partially meet some but much improvement is needed and student should seek professor’s help.Spelling/ Grammar/ Originality: Up to 3 pointsExcellent: 3 pointsGood: 2 pointsNeeds work: 1 pointPoor: 0 points Written in a businesslike and professional manner.  No grammatical errors. Uses all original writing and quotes outside sources very sparingly.Meets most of the ”Excellent” rating but may have one or two small spelling or grammatical errors, or includes too much paraphrased/quoted outside work.Meets some of the “Excellent” rating but has three or four spelling/grammatical errors and posting seems to be comprised largely of paraphrased or quoted work.Writing is of poor quality and has five or more spelling / grammatical errors, and/or posting contains non-original, non-quoted work (zero will be given to entire discussion, if work is plagiarized).PEER POSTINGS  –  10 POINTSContent: Up to 5 pointsExcellent:  5 pointsGood:  3 or 4 pointsNeeds Work: 1 or 2 pointsPoor: 0 points Responds in a thoughtful and substantive manner to at least 5 peer postings, with each response adding to the discussion, asking questions, or seeking clarification.Meets most of “Excellent” rating but responds to only 3 or 4 peer postings OR does not add to the discussion, ask questions or seek clarification OR simply agrees/disagrees with no added substance.Meets some of “Excellent” rating but responds to only 1 or 2 peer postings OR does not add to the discussion, ask questions or seek clarification OR simply agrees/disagrees with no added substance.Meets none of the “Excellent” rating criteria adequately; OR does not respond to peers.Frequency:  Up to 5 pointsExcellent:  5 pointsGood:  3 or 4 pointsNeeds Work:  1 or 2 pointsPoor:  0 points Responds on 3 or more days within the weekResponds on 2 or more days of the weekResponds on only 1 day of the week OR all responses are made on the last night.Does not respond to peers