Question Description
Im stuck on a Operating Systems question and need an explanation.
Microsoft maintains a support Web site for their products at http://support.microsoft.com.Users can get information at this site on all the Microsoftproductsold and new. They maintain an immense knowledge base, includingsome very, very old information. Use an Internet browser to connect tothis site and determine how access to the knowledge base is organized sothat users do not feel like they are wading through a sea of oldinformation. Explain what you observe, and give your opinion on theeffectiveness of their efforts.